Watch Out for the Little Green Light!

Did you know that cybercriminals can hack into your computer through your video camera or web camera? You might want to look up from your screen and check to make sure that the little green light near your built-in videocamera (typically found on a laptop computer) is not on. If it’s ever on while you are not using your videocamera, you & your information may be at risk!

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Don’t be too alarmed, but your family and friends might not be the only ones watching you through the videocamera on your electronic devices, including your laptop computer, desktop computer, and even cell phone. Many people have unknowingly had their personal information hacked through the use of a built-in or plug-in videocameras. These hackers will gain access to your devices’ video system through malicious software that is downloaded on your electronic device when you accidentally click on a spam link. These spam messages are typically received via email, and can sometimes be hard to recognize or distinguish as spam, resulting in your device being compromised and your personal information (or worse, photos or video footage!) at risk of being stolen.

 

However, there’s no need to throw your plug-in videocamera out or stop Facetiming your family altogether! There are many precautions and ways to prevent hacking like this, as well as tell-tale signs that you can learn to protect yourself from an attack like this. First off, we at Jump Start Technology will send you a complimentary protective videocamera cover that you can stick onto your laptop computer when you sign up for our email newsletter! This non-invasive little cover will slide open to allow access to your camera when you are using it, but can remain closed when you’re not – stopping any hackers in their tracks if they try to access your videocamera when you are not using it. In addition to receiving the free videocamera cover, signing up for our newsletter will give you access to the frequently released tips & tricks on how to identify a potential cyber threat and prevent one from affecting you. Additionally, our technicians have a wealth of knowledge about different software that they can install on your device(s) that will protect against any malware being downloaded on your computer that would allow hackers to gain access to your videocamera control system. If you are interested in protecting yourself, your business, or your family, please reach out to our team to assist you in making sure that your personal information is safe and give you peace of mind for using your videocamera from now on.


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“Houston, we have a problem….”

Ever experienced technical difficulties? Gotten stuck on hold with tech support for 2 hours? Felt like the spinning rainbow wheel was taunting you? Don’t worry – us too.

Hopefully these (relatable!) GIFS can make you chuckle through the frustration of technology like it did for us!

We’ve Got You Covered: Where & When You Need IT

The wonderful part about technology is that, for the most part, it relentlessly works in the background to make aspects of our lives faster, better, and more connected. However, on the flip-side, the unfortunate part about technology is that when it is not working, damage can be done and a lot of frustration can occur. People expect technology to always be working, but as with anything in life, nothing goes always as planned. That’s where JumpStart Technology steps in – we do our absolute best to have your technology needs covered where & when you need it, and our employees, partners, and programs work around the clock to ensure ‘ we’re experiencing technical difficulties’ is not a phrase in your vocabulary. Technology will do as technology does – break, falter, experience a power outage, become outdated, incur glitches or bugs, etc. – but Jump Start will be by your company’s side throughout all the ups, downs, & changes.

“It’s not a faith in technology. It’s a faith in people.” – Steve Jobs

A few of the aspects of our business that we take the most pride in are being adaptable, flexible, and innovative. As technology changes, so do we and our practices. Each of our valued clients are individual, important, and unique to us – and we guarantee to treat you like so throughout the entirety of our  service. In order to best fit the needs of your individual situation, you will receive at least one head technician, specifically dedicated to your contract, who will constantly work to understand the changes needs & nuances of your individual IT network and infrastructure. In addition, we have established strong connections with a multitude of retailers, distributors, and software services within the industry. Therefore, we are able to stay up to date with the latest upgrades, trends, and options for all aspects of technology, and pass this information and expertise along to our clients. We go far beyond a typical 9am – 5pm workday and offer overtime services in order to ensure that no matter the time of day, you can count on our assistance.

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In addition, as a family-owned-and-operated-business, we truly understand the value of team work and dedication. We have come across many unique circumstances in our company’s history of situations in which we have had to put all our heads together to find a new solution. We have successfully completely multiple across-the-country office moves for some of our clients, and remotely operated & updated their newly established IT networks too. As your business expands and changes, so does ours, and it gives us so much pride and satisfaction in seeing your company blossom. We have seen clients of all sizes outgrow their office spaces and current technology capabilities, just to subsequently thrive in their new setup – time & time again. No matter how big, no matter how small, no matter the industry, JumpStart Technology has you covered. And if we don’t currently have a software solution or answer to your problem or have moved a client to that location before, we can assure you that we will not stop until we have succeeded in making technology blend seamlessly and work flawlessly. We strive to save the world one network at a time, will you allow us to save one more?