We’ve Got You Covered: Where & When You Need IT

The wonderful part about technology is that, for the most part, it relentlessly works in the background to make aspects of our lives faster, better, and more connected. However, on the flip-side, the unfortunate part about technology is that when it is not working, damage can be done and a lot of frustration can occur. People expect technology to always be working, but as with anything in life, nothing goes always as planned. That’s where JumpStart Technology steps in – we do our absolute best to have your technology needs covered where & when you need it, and our employees, partners, and programs work around the clock to ensure ‘ we’re experiencing technical difficulties’ is not a phrase in your vocabulary. Technology will do as technology does – break, falter, experience a power outage, become outdated, incur glitches or bugs, etc. – but Jump Start will be by your company’s side throughout all the ups, downs, & changes.

“It’s not a faith in technology. It’s a faith in people.” – Steve Jobs

A few of the aspects of our business that we take the most pride in are being adaptable, flexible, and innovative. As technology changes, so do we and our practices. Each of our valued clients are individual, important, and unique to us – and we guarantee to treat you like so throughout the entirety of our  service. In order to best fit the needs of your individual situation, you will receive at least one head technician, specifically dedicated to your contract, who will constantly work to understand the changes needs & nuances of your individual IT network and infrastructure. In addition, we have established strong connections with a multitude of retailers, distributors, and software services within the industry. Therefore, we are able to stay up to date with the latest upgrades, trends, and options for all aspects of technology, and pass this information and expertise along to our clients. We go far beyond a typical 9am – 5pm workday and offer overtime services in order to ensure that no matter the time of day, you can count on our assistance.

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In addition, as a family-owned-and-operated-business, we truly understand the value of team work and dedication. We have come across many unique circumstances in our company’s history of situations in which we have had to put all our heads together to find a new solution. We have successfully completely multiple across-the-country office moves for some of our clients, and remotely operated & updated their newly established IT networks too. As your business expands and changes, so does ours, and it gives us so much pride and satisfaction in seeing your company blossom. We have seen clients of all sizes outgrow their office spaces and current technology capabilities, just to subsequently thrive in their new setup – time & time again. No matter how big, no matter how small, no matter the industry, JumpStart Technology has you covered. And if we don’t currently have a software solution or answer to your problem or have moved a client to that location before, we can assure you that we will not stop until we have succeeded in making technology blend seamlessly and work flawlessly. We strive to save the world one network at a time, will you allow us to save one more?

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Inspiration Blog Post

(Jump)Starting a company is an impressive feat, and doing so in the up-and-coming internet industry, with a family of two rambunctious toddlers, is even more impressive. Ron DeAngelis, my father, did just that twenty years ago – leaving his job at a successful DVD microchip company to branch off on his own and help his clients navigate the rapidly changing world of technology.

Starting out in the garage of my childhood home, JumpStart Technology was born with nothing but a vision, the support of his family, a hard work ethic, and my dad’s eagerness to learn as he went.

The inspiration for JumpStart started during my dad’s collegiate career within the Entrepreneurship Program at San Jose State University, where he participated in several entrepreneurial projects and won entrepreneurship competitions. He really enjoyed running his own business through those simulations, but never knew that he would eventually start his own company. Ron saw a gap in the market for IT service providers when working at his last job before starting JumpStart. His previous job had struggled to find a company that could provide the level of IT service that they had needed, and my dad thought that he could do better.

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So my dad bought a laptop and cell phone, and JumpStart Technology came to life. For the first few years, the company was supported solely by contractors that my dad knew from previous jobs or other work connections. After landing his first big client (originally Pets.com, but now widely known as PetSmart!), my dad was able to bring on his first employee. He worked tirelessly to secure clients, managing relationships with all of them as the token salesman for JumpStart. The company continued to grow every year, and had to exchange the garage for an actual office space after several years. Fast forward twenty years, and JumpStart has almost fifteen employees, clients across the nation, and the same commitment to client customer service as the company did during its humble beginnings.

One of the people that I look up to most in this world is my dad. He is the best role model, cheerleader, advocate (including devil’s advocate!), and mentor I could ever ask for. His passion and dedication to is business is extremely commendable, and such an inspiration to me as an up-and-coming business professional just about to enter the “real world.”

Being apart of a family business, and growing up within the company, has been such a wonderful growth opportunity and learning experience for me – and one that I did not even realize for a long period of time.

When I was little, I was excited to go to Daddy’s Office, because it meant lots of snacks, an air-hockey table, and getting to unpack and organize boxes Post-Its and Expo Markers. As I grew up, I was recruited to help out with filing and other administrative tasks, and I enjoyed the satisfaction of helping my parents, along with the souvenir money on family vacations that typically stemmed from it. Finally, when I was old enough to think about colleges and majors, I realized that I had learned a lot about life from being apart of the family business. I knew that I would be successful in college due to the can-do attitude my family instilled in me, and the responsibility (for various JumpStart projects) my parents entrusted me with at an early age. Reflecting back on the past 20 years, I have learned the good, the bad, and the ugly about juggling a family business – but also about juggling life. As in life, businesses are unpredictable and there is really no one set path to success. I learned, however, that with determination, a little grit, and a passion for what you set out to do, anything is possible – and I have my dad to thank for that.